My Fantasy Era

Return and Refund Policy

Eligible merchandise can be returned to My Fantasy Era for store credit or refund within 30 days of purchase.

Returns must be in original condition in which they were received (unwashed, unworn, and with the original tags & packaging).

Final sale items are not eligible for return, refund, or exchange (see list of final sale items below).

We will issue a store credit or refund for eligible returned items, as well as associated state tax.

Original shipping fees are not refundable unless the error was on our end.

All products marked 50% Off or more cannot combine discounts.

Items returned in an unsellable condition will be disposed of and no refund or store credit will be issued.

My Fantasy Era does not currently offer exchanges.

If you need a different size, we recommend you place a separate order and request a return authorization.

Halloween Costumes and Costume Accessories purchased between Oct. 15 to Oct. 31 are not eligible for refunds or exchanges.

All costume purchases made during this period are final sale.